History

For over 35 years we have been dedicated to the highest level of real customer service and support. Our staff will help you with all your electrical application and product questions. No automated phone attendant with a complicated menu to pick from here. We have real people who answer the phone! - Who have a genuine appreciation for you as a customer and want to help you with your electrical needs.

Our locally owned privately held company was founded in 1984 at the same location that was previously TRICO Electric Supply. From the beginning, we wanted to set in motion a distinctive atmosphere that would set us apart from the competition, so we made a bold decision; we changed the name to include the term “Customer Service." At that time, we knew that living up to that name would not be easy, but now, many years later, we feel that the effort has been successful.

In order to differentiate ourselves, Customer Service Electric built a reputation based on unmatched service, quality products, and technical support. All of this was cemented in a desire to be more than just another electrical product supplier.

We ask you to evaluate our capabilities; we want to help you with the issues no one else does. We can support your standard application needs too, but we excel in problem solving and support. We do our best to be different from anyone else, a friendly place where everyone pitches in to help. All of us work together to support every customer that walks in the door or calls on the phone, or e-mails a request. The owner, operations manager, sales staff, office staff, and warehouse staff all contribute to customer support with a "whatever it takes" attitude.

We have grown rapidly over the years into a solid multi-million dollar business. We have also grown our warehouse space from 11,000 to over 96,000 square feet, and now have over 200 major suppliers, and over 30,000 electrical and control products to choose from (Please see our line card).

We presently utilize two facilities in order to fully support our customers. Our central office / warehouse is located at 1612 North 6th Avenue. We also have a very large warehouse facility located at 1801 Magnolia Avenue. Our Magnolia location gives us the ability to stage large "pre-billed" orders, and provide flexible customer-oriented deliveries based on the exact daily needs of the job site! We hope that you will try us and see for yourself what we mean by "Old Fashioned Service" and what makes us a great place to come for all your electrical supply products. Call us now and see what it’s like to be appreciated and treated like a valued customer.